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@hand Customer Support


Welcome to the @hand Customer Support site!  

As @hand expands it's support offerings, this site will be growing regularly.  We still have our phone and email support options available, and have added two new Support tools, the Customer Forums and the Support Help Desk.

Customer Support Options


@hand Phone Support (888) 686-9993, option2
@hand Support Email Support@hand.com
@hand Support Forums Forums
@hand Support Help Desk Help Desk


Forums:  The customer forums are the place to go for "How To" type questions.  Customers can come here to ask the question, or see if it's already been answered.

Support Help Desk:  This system will allow customers to enter their own issues in our system, add attachments, track progress, get automatic email responses when issues are updated, and view the history of their issues including all resolutions.  Product enhancements may also be entered here, as we are committed to continually improving the quality of our solutions.

Troubleshooting Knowledge Base:  Included in the Help Desk system is a searchable knowledge base, where Frequently Asked Questions, and common troubleshooting steps will be available.


 
 
 

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